Dear Robert: I cannot tell you how pleased I am that the sale of my sister's house was managed with such grace, speed, and so little effort on my part. It was a bit daunting to be three thousand miles away, but from the moment I first spoke to you on the phone, I felt I was in good hands. You proved me right, and we're more than happy with the price. I was particularly glad that you were able to keep me constantly in the loop. You managed to explain every step of the sale with clarity. My sister and I are both grateful for all your effort and expertise. Thanks and thanks again!
Sara Bleike - Glendale, CA
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Robert: We want to thank you again for the intelligent way in which you handled all the many details involved in getting this job done. You were there when needed, with the proper suggestions and on time. I can't think of any missed detail. If I had another house, I would bring it to you, without delay.
Jim & Verna Jean Mason - Chapel Hill, North Carolina
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Robert: We just wanted to thank you for all the help you gave us in selling our house. Such a lot of headaches for such a small house! We really appreciate all the work you put in and your always being available when issues arose. It was great doing business with you. We will certainly keep passing your name along to our friends who need a Realtor.
Matt and Lindsay Sherrard - Greenwood, South Carolina
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Robert: While I know you would say you were just doing your job, the guidance and help you gave us in our first home purchase was invaluable. Thank you for making it a largely stress-free experience. You have earned the right to represent us in the future. Blessings on your business and family.
Derek & Janise Smith - Durham, North Carolina
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Dear Robert: On behalf of Diane and myself, I want to thank you for the incredible job you did of walking us through the process of selling our house and buying a new one. As you know, we had some very specific criteria concerning our next house and you found a perfect fit. We could not be more pleased with the outcome. At every turn you had answers to our questions and worked tirelessly to meet our needs as both home sellers and home buyers. You were also extremely patient with us through the process. Thanks for all your help! With gratitude,
Ray and Diane Cobb - Durham, North Carolina
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Hi Robert. I just wanted to thank you again for the wonderful service I received during the purchase of my first home. I am VERY pleased with my home and the professional manner in which you went about finding it for me! Even when you were on vacation, you called and kept in touch and worked for me while you were away. I will most definitely recommend your efficient services to all of my friends who are searching for a home.
Jamonica Torain - Efland, NC
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Dear Robert: Thank you for the expertise, patience and unbelievable customer-service that you provided us in the sale of our home in Durham. Trying to sell a house in North Carolina while having already moved to Ohio could have been complete chaos. But you handled everything for us – even thinking of things we needed before they came up! From dealing with difficult contractors to overseeing the last-minute repair work… even arranging to have the yard work done, I never had a moment’s worry that everything was in excellent hands. I couldn’t have handled it better if I had been there myself. And when we hit the bumps in the road, you spent countless hours with me on the phone – offering up the pros and cons of different scenarios and keeping me thinking rationally about the negotiations. You have been a valuable (and valued) partner in every aspect of this transaction and I will definitely recommend you enthusiastically to anyone I know who is buying or selling a home in the Triangle. I wish you continued success.
Sally Simmons - Chagrin Falls, OH
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Dear Robert: I want you to know how much we appreciate all your hard work in helping us with our new home search. You were there right beside us all the way and we are thankful.
Keith & Juli Spring - Chapel Hill, NC
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Robert: We would like to thank you for all your hard work with the sale of our home. You were there for us from the very beginning, helping us prepare our home to go on the market, til the very end, helping us with the repair agreement and handling the closing for us. I appreciate you always taking the time to answer any questions we had and keeping us informed every step of the way. I have no doubt that we chose the most dedicated and conscientious agent possible. You have a clear love for people and commitment to being the best agent possible for your clients. You were not only an exceptional agent but a friend. The sale of our first home and relocation from the area would have been much more stressful without your help - you were a God-send! Thanks again for everything and we will surely recommend you to anyone we know looking to buy or sell a home.
Chad and Julie Biggerstaff - Wilmington, NC
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Robert: Words cannot express all our thanks for everything you did to help us find our home! It was an added blessing to work with someone we trusted and who had our best interests at heart. You were there with us each step of the way: making contacts, guiding us, supporting us, and finally, celebrating with us when we received the keys to our home. We will never forget all you did to make this dream a reality. “Thank you” seems too small, but we do thank you with all our hearts.
Garry and Mary Ann Crites - Durham, NC
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Dear Robert: Thank you for taking the time and effort needed to meet our needs while marketing our home! We entered this process not knowing what to expect, and you were able to sell our house in our preferred timeframe. We're sure that a lot of agents are just in the business to make money and meet their sales quotas, and we felt that you took the time to listen to our needs as a growing family and help us determine the right paths to take while waiting on our new home to be completed. We appreciate the times you went above and beyond your Seller's Agent duties: helping us gather moving boxes, arranging for our refrigerator to be repaired through the home warranty you convinced us was the right thing to have, assisting us in searching for temporary housing after closing, informing us of a discount offer on the refrigerator we purchased for our new home, and even speaking on our behalf to the sales representative and builders of our new home. In the end, you made a lasting impression on us (and our 2 ½-year old daughter who still asks about you), and we greatly appreciate it.
Gary and Susan Wilhelm - Morrisville, NC
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Robert: Every time we've had to move, it's been difficult. When you came to the house to discuss some things we could to do to get it in "show" condition, you were so kind about commenting on the things we have acquired over the years and the things that make our house "home" to us. It worked!! The house sold in record time and for the total asking price. We were amazed. Thank you, too, for all your hard work as we struggled through the extended closing period with our Buyer and for always having the right attitude - knowing when to push and when to advise us to be patient. You are a true professional. I've heard it said that friends should never do business with friends. You have certainly debunked that myth! We would not hesitate to recommend your services to anyone who is thinking about selling or purchasing a home. Keep up the good work.
Pete and Pam Catlin - Durham, NC
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Robert: You have done a fabulous job for us! Thank you for your many hard hours of work; your winning spirit and your constant willingness to go the extra mile. You are a joy to work with!
Mark & Sara Clark - Greeneville, TN
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Dear Robert: I am writing to thank you so much for your tremendous help with selling my condo and helping me find a wonderful new home. I can't begin to tell you how much I appreciated your willingness (and patience) to take the time necessary to explain the ins and outs of selling and purchasing a home. I do not want to even imagine what this process would have been like without your expertise. Most of all, I appreciated your constant diligence and support throughout. Even though I knew my business wouldn't bring you the largest of commissions, you always treated me as though I were a "million dollar client" and I would venture to say your other clients could say the same. Thank you for making my transition to a new home so pleasant. I will gladly recommend you to anyone I know who needs to sell or buy a home as a gentleman of character who looks out for his clients' needs at all times. Best wishes & much success.
Jennifer Link -Morrisville, NC
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(... and more to come!)
